At Fluffy Nugget, we understand the excitement of receiving your new adorable kids hangers, and we strive to make the shipping process as smooth and convenient as possible.

Processing time for all orders is 1 - 2 business days.

Free Standard Shipping (Continental US):

Enjoy complimentary standard shipping on all orders within the continental United States! Your hangers will typically arrive within 2 to 7 business days, allowing you to outfit your little one's closet with ease.

Expedited Shipping (Continental US):

Need your hangers in a hurry? We offer expedited shipping within the continental US for just $10.99. With this option, your order will be delivered within 3 business days, ensuring you receive your items promptly.

Shipping to US Territories and International Orders:

For our customers outside the continental US and international orders, shipping rates will be calculated at checkout and will depend on the destination. Your hangers will be delivered within 14 business days, allowing you to enjoy our adorable products no matter where you are.

Please note that all shipping times are estimates and may vary depending on factors such as location and carrier delays. We'll always do our best to get your order to you as quickly as possible.

You can email Customer Service 24/7 HERE.

At this time, we don't offer customization beyond the adorable animal faces featured on our website – a lion, a tiger, a giraffe, a monkey, and a hippo. We're always working to expand our offerings, so stay tuned for any updates!

In stock orders: Orders are authorized and processed real-time so cancelling an in stock order is very difficult. If you need to cancel, please email HERE as soon as possible after the order has been placed. If the order has already been processed, you will need to follow the Returns process to return the product for a refund.

Out of stock/backorders: Any orders or parts of orders that are out of stock will be cancelled. You will be notified via email if your order, or any part of your order, has been cancelled.

We work to ensure our customers are satisfied with their purchases. If you are unhappy with your purchase for any reason, we’ll be happy to return or exchange the product within 30 days of purchase for a full refund, or an exchange.

To make a return:

• Items must be unused;
• Items must still be in their original packaging;
• Items must not be damaged or show signs of wear;
• You must have a receipt or other proof of purchase.

To return a product, send the product back to PO Box 577, Morongo Valley, CA 92256 USA via mail (your closest carrier location), along with proof of purchase and your details. Customers are responsible for all shipping costs. We recommend using a traceable method to ship back your return. We will send a confirmation email once we have received your returned item(s). 

Please note that refunds are processed within 7 business days.

For customer support or additional questions, you can contact us HERE.